Uber Pickup at O'Hare Terminal 5: What Travelers Need to Know
Navigating airport transportation can be tricky, especially with some changes to Uber pickup policies at Chicago O’Hare International Airport. If you're arriving at Terminal 5, it’s essential to know the updated rideshare procedures to ensure a smooth and hassle-free experience.
This guide will explain the current Uber pickup process at Terminal 5, how to transfer to Terminal 2, and alternative transportation options—including premium services like
Sebe Transportation for direct pickups.
Table of Contents
- Where Do I Meet My Uber Driver at Terminal 5?
- How Do I Get from Terminal 5 to Terminal 2?
- Are There Any Uber Services That Pick Up Directly at Terminal 5?
- Can I Take a Taxi or Black Car Service Directly from Terminal 5?
- Are Uber Drop-offs Allowed at Terminal 5?
- Is There an Additional Fee for Using the ATS Between Terminals?
- How Long Does It Take to Get an Uber from Terminal 2 After Arriving at Terminal 5?
- Are There Any Alternatives to Uber for Direct Pickups at Terminal 5?
Where Do I Meet My Uber Driver at Terminal 5?
As of February 27, 2023, Uber and Lyft no longer pick up passengers directly from Terminal 5. Instead, travelers must transfer to Terminal 2 to request an Uber. This change was implemented to reduce congestion in the lower-level arrival lanes at O’Hare Airport.
To find your Uber:
- Follow the airport signs to the Airport Transit System (ATS).
- Take the ATS to Terminal 2—this is where all standard Uber pickups now take place.
- Once at Terminal 2, use the Uber app to request your ride.
How Do I Get from Terminal 5 to Terminal 2?
To get from Terminal 5 to Terminal 2 at O’Hare, you can take the Airport Transit System (ATS), a free, automated train that connects all terminals. The journey takes about five minutes, and the ATS operates 24/7 with frequent service every few minutes. The system is also fully accessible, featuring elevators and ramps for passengers with luggage or mobility needs.
Are There Any Uber Services That Pick Up Directly at Terminal 5?
Currently, standard Uber and Lyft services are only available from Terminal 2. However, premium rideshare options—like Uber Black and Uber SUV—may offer different pickup locations.
Can I Take a Taxi or Black Car Service Directly from Terminal 5?
Yes! Unlike Uber and Lyft, traditional taxis and black car services can still pick up passengers directly at Terminal 5. Taxis are readily available at the designated taxi stand, while luxury black car services, such as Sebe Transportation, offer pre-arranged airport pickups for a seamless experience. Choosing a black car service eliminates the need to transfer to Terminal 2, providing personalized service with a professional driver meeting you upon arrival.
Are Uber Drop-offs Allowed at Terminal 5?
Yes! Uber drop-offs are still permitted at all terminals, including Terminal 5. The recent changes only affect pickup locations, not drop-offs.
Is There an Additional Fee for Using the ATS Between Terminals?
No, the ATS is completely free and available 24/7. It’s the easiest way to transfer between terminals at O’Hare.
How Long Does It Take to Get an Uber from Terminal 2 After Arriving at Terminal 5?
The ATS ride from Terminal 5 to Terminal 2 takes approximately five minutes, but wait times for an Uber at Terminal 2 can vary depending on demand. During peak hours, such as evenings and weekends, wait times may be longer. To minimize delays, a helpful tip is to request your Uber while on the ATS, ensuring your ride is ready when you arrive.
Are There Any Alternatives to Uber for Direct Pickups at Terminal 5?
If you prefer a direct pickup at Terminal 5, here are your options:
| Transportation Option | Pickup Location | Pros |
|---|---|---|
| Taxis | Terminal 5 | No app needed, fast service. |
| Sebe Transportation | Terminal 5 | Luxury service, private driver, no wait. |
| Public Transportation (CTA Blue Line) | O'Hare Station | Affordable but slower. |
| Hotel & Private Shuttles | Designated pickup zones | Ideal for hotel guests. |
Conclusion
Navigating Uber pickups at O’Hare Terminal 5 requires some planning. Since Uber and Lyft now operate from Terminal 2, passengers arriving at Terminal 5 must transfer via the ATS.
Best Options for Travelers at Terminal 5:
✅ Need an Uber? Take the ATS to Terminal 2 for pickup.
✅ Prefer a direct pickup? Use a taxi or black car service.
✅ Dropping off? Uber still allows drop-offs at Terminal 5.
